Buying a new home in Charles Town West Virginia

J & A, first-time homebuyers, found themselves navigating unexpected difficulties with their new home’s builder. They had begun the process without Realtor support, as many do with new construction, but thankfully we were able to step in and advocate for them.

Our experienced team offered unwavering support to resolve the issues the builder presented throughout the process, up until the closing date. When the salespeople would try to neglect or dismiss our client’s questions or concerns, we kept the pressure steady and made sure that issues were resolved.

Recognizing the unique needs of first-time buyers, we connected them with a trusted lender who introduced an exceptional program tailored for them. This program not only eased their financial concerns but also paved the way for a smoother, more enjoyable home buying experience.

They are now proud homeowners and good friends!

What Our Clients Say

“When we were looking for a realtor, we weren’t completely sure if we’d get a house this year or the next. We didn’t even know what to look for in a realtor. We only knew: we wanted someone who made our first home-buying experience exciting and who advocated for us if/as needed, someone who genuinely cared about us and who would be completely honest.

During our first meeting, we knew Kristin hit all those boxes. She was passionate about her job, but most importantly, her clients.

We endured so many hurdles – from Builder issues to the builder’s sales associate to minor issues. Kristin was there through it all. She advocated for us and gave us the tools to navigate through those hurdles. We always felt supported and heard, and we are so happy we found Kristin through much research on various realtor websites!

If you’re looking for these qualities in a realtor, go with Kristin. You’ll know you’ve made the right choice five minutes into meeting her. She’s become a good friend and someone we’ll recommend to others without a second thought. Because of her, we are homeowners, and we couldn’t have done it without her. We are forever thankful to have met her and Hannah. Both are special people, who are so passionate about their jobs and their clients.

Thank you for all you have done and continue to do, Kristin!”

– J & A